MADSKY Blog for All Things Roofing

MADSKY

2 weeks ago

Meet our Passionate People: Nicole Prescott, Senior Supplement Technician.
“I experienced a severe fire and I understand to a degree what our customers are going through.
🏠 I was living in a condo in Virginia at the time, in 2001. There was some faulty wiring, and a week before Christmas my home caught on fire and I lost everything that I owned. I remember going through the process of trying to find normalcy, and getting back to my life as quickly as possible.
💕 Because that’s my background and my experience, I understand to a degree what our customers are going through. So, I try that much harder to assist where I can to get them taken care of as quickly as possible, and get them back to normal.
👷‍♀️ That’s actually how I got involved in the restoration business. As I was watching all the firefighters I thought, “That is the most amazing organized chaos I have ever seen.” I stayed and watched until they put everything out. I signed up to volunteer with my local fire department the next day and I volunteered with them for 12 years.
❤️ Any time you have a major life event or disruption at home life is just not normal. You want to feel settled and it’s hard to relax until everything is back in place, you know? So my heart goes out to everybody.
🏗 I’ve been working in the restoration and insurance industry for 19 years. Currently, I am the Senior Supplement Technician with MADSKY..."
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