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MADSKY is your partner for home restoration after a storm.

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MADSKY is more than a network of contractors; we manage the entire process on your behalf from first notice of loss to installation complete. Our comprehensive service offerings include three programs that will seamlessly integrate into your process. In addition to managed repair, we offer a fair-market material purchase program that provides accurate insight into the current market conditions. MADSKY is here to partner with you, the carrier, to bring peace of mind after a storm affects your customers.

MADSKY leverages a vast expert network to ensure every claim gets the right attention. Our resources include:

  • General Contractors
  • Roofing Contractors
  • Independent Field Adjusters
  • Independent Desk Adjusters
  • Drone Pilots
  • Suppliers and Manufacturers

Managed Repair Program

Our Managed Repair Program is designed with you in mind and can be easily integrated into your process and systems, providing you with 100% accountability for each claim while drastically cutting cycle times and improving overall satisfaction with your insured.

PHASE 1

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PHASE 2

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PHASE 3

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PHASE 4

Assignment
Received

Source
Contractor

Homeowner
Contacted

Planned
Inspection

Live Virtual
Inspection

Estimate
Approved

Homeowner Repair
Decision

Roof
Repaired

Other Trades
Complete

Field or
Internal Audit

 

Signed Certificate
of Satisfaction

Material
Audit

Contractor
Paid

PHASE 1

Assignment Received

Assignment Received

Source Contractor

Source Contractor

Homeowner Contacted

Homeowner Contacted

Planned Inspection

Planned Inspection

PHASE 2

Live Virtual Inspection

Live Virtual Inspection

Estimate Approved

Estimate Approved

Homeowner Repair Decision

Homeowner Repair Decision

PHASE 3

Roof Complete

Roof Complete

Other Trades Complete

Other Trades Complete

Field or Internal Audit

Field or Internal Audit

PHASE 4

Certificate of Satisfaction Signed

Certificate of Satisfaction Signed

Material Audit

Material Audit

Contractor Paid

Contractor Paid

Inspection Only

Our inspection-only service leverages our experienced contractor network and our internal construction experts to complete inspections and estimates that reduce claim severity. Additionally, MADSKY reduces cycle-time from First Notice of Loss (FNOL) to estimate returned.

PHASE 1

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PHASE 2

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PHASE 3

Assignment
Received

Source Property
Inspector

Homeowner
Contacted

Planned
Inspection

Live Virtual
Inspection

Estimate
Returned

Documentation
Notification

Final Documentation
Provided

Inspection
Complete

 

PHASE 1

Assignment Received

Assignment Received

Source Property Inspector

Source Property Inspector

Homeowner Contacted

Homeowner Contacted

Planned Inspection

Planned Inspection

PHASE 2

Live Virtual Inspection

Live Virtual Inspection

Live Virtual Inspection

Live Virtual Inspection

Estimate Returned

Estimate Returned

Documentation Notification

Documentation Notification

PHASE 3

Final Documentation Provided

Final Documentation Provided

Inspection Complete

Inspection Complete

Direct Repair Program

Already have an estimate, and now you need an experienced contractor to complete the work for your insured? Leverage our network, services and comprehensive roofing knowledge.

PHASE 1

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PHASE 2

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PHASE 3

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PHASE 4

Assignment
Received

Source
Contractor

Homeowner
Contacted

Planned
Inspection

Live Virtual
Inspection

Estimate
Verification

Homeowner
Decision

Authorization
to Repair

Roof
Repaired

Other Trades
Complete

Field or
Internal Audit

 

Signed Certificate
of Satisfaction

Material
Audit

Cap
Out

Contractor
Paid

PHASE 1

Assignment Received

Assignment Received

Source Contractor

Source Contractor

Homeowner Contacted

Homeowner Contacted

Planned Inspection

Planned Inspection

PHASE 2

Live Virtual Inspection

Live Virtual Inspection

Estimate Verification

Estimate Verification

Homeowner Decision

Homeowner Decision

Authorization to Repair

Authorization to Repair

PHASE 3

Roof Complete

Roof Complete

Other Trades Complete

Other Trades Complete

Field or Internal Audit

Field or Internal Audit

PHASE 4

Certificate of Satisfaction Signed

Certificate of Satisfaction Signed

Material Audit

Material Audit

Cap Out

Cap Out

Contractor Paid

Contractor Paid

Material Purchase Program

Our Material Purchase Program provides access to savings on a variety of shingle materials. Our expansive network of manufacturers and suppliers across the contiguous U.S. deliver to the homeowner’s home within 48 hours of order placement.

MADSKY has the largest network of suppliers and manufacturers of roofing supplies.

Source Materials

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MADSKY's Material Purchase Program allows insurance carriers to save money on roofing supplies.  MADSKY applies a discount to the purchase of supplies as a result of their national network of supplier and manufacturers/

Apply Discount

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As part of MADSKY's Material Purchase Program, when the order is placed, the roofing supplies will deliver to any home within 48 hours of order placement.

Materials Delivered Nationwide

Source Materials

Source Materials

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Apply Discount

Apply Discount

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Materials Delivered Nationwide

Materials Delivered Nationwide

Frictionless Customer Experience (FCX)

MADSKY is heavily invested in technology to enable agnostic integration with a variety of systems. We continuously seek out new technology partners to integrate into our FCX system.

MADSKY technology centers on the promise of creating a transparent and integrated experience for the Homeowner, Insurance Carrier and Qualified Contractor.

Speed Improves Home Owner Satisfaction 

Homeowners have expectations that when a claim happens, the work gets done quickly. We understand speed is an essential piece of the overall equation to a homeowner’s satisfaction. Our process is designed to remove the friction and adequately complete the work. Typically, a MADSKY assignment from open to job complete is half the cycle-time than a traditional claim. We continuously monitor and improve our performance.

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Received to Homeowner Contact

Received to Inspection

Inspection to Estimate Returned

Estimate Returned to Homeowner Decision

Homeowner Decision to Job Start

Job Start to Roof Complete

Received to Homeowner Contact

Received to Homeowner Contact

Received to Inspection

Received to Inspection

Inspection to Estimate Returned

Inspection to Estimate Returned

Estimate Returned to Homeowner Decision

Estimate Returned to Homeowner Decision

Homeowner Decision to Job Start

Homeowner Decision to Job Start

Job Start to Roof Complete

Job Start to Roof Complete

How can we help transform your Roofterior Claims?