MADSKY’s Contractor Network members now a have better claim management tool and are able to easily see the status of each claim and the steps that require their immediate attention. MADSKY’s claim distribution process has also been upgraded and further automated to take into account multiple factors such as location, availability, and others. The new system includes detailed performance reports and educational resources for contractors.
“We are committed to continuously improve our contractors’ and customers’ experiences and use technology and innovation to manage claims efficiently. This upgrade is an important milestone for us. I want to thank our contractors for sharing their feedback and for partnering with us to offer homeowners a great repair experience,” said Julie Wynn, MADSKY’s SVP for Operations.
MADSKY & CodeBlue together offer a unique and innovative set of whole-home claims management and restoration solutions. By unifying all parties in the claims and restoration process, the firm delivers a new standard of customer service that helps homeowners get back to what matters in their lives faster than ever. MADSKY and CodeBlue merged in October 2020 led by Aquiline Capital Partners.